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FAQ
How can I know my shipping costs?
There's a flat rate for orders shipped to the US and a different rate for international orders that is added to your price at checkout.
What shipping service do you use?
We use USPS for all orders and we offer a tracking number as well
How long does it take for pre orders to ship?
Depends on the product and how long the pre orders goes for. Usually pre orders will be open for a few weeks and orders will start shipping out by the month after pre orders close.
How long do orders take to arrive?
For domestic orders we calculate between 4 to 7 business days and for international around 10 business days.
I have a problem with my order, who can I contact?
You can always reach out to the main artist's email: santovenegas@gmail.com
How can I know my shipping costs?
There's a flat rate for orders shipped to the US and a different rate for international orders that is added to your price at checkout.
What shipping service do you use?
We use USPS for all orders and we offer a tracking number as well
How long does it take for pre orders to ship?
Depends on the product and how long the pre orders goes for. Usually pre orders will be open for a few weeks and orders will start shipping out by the month after pre orders close.
How long do orders take to arrive?
For domestic orders we calculate between 4 to 7 business days and for international around 10 business days.
I have a problem with my order, who can I contact?
You can always reach out to the main artist's email: santovenegas@gmail.com
How can I know my shipping costs?
There's a flat rate for orders shipped to the US and a different rate for international orders that is added to your price at checkout.
What shipping service do you use?
We use USPS for all orders and we offer a tracking number as well
How long does it take for pre orders to ship?
Depends on the product and how long the pre orders goes for. Usually pre orders will be open for a few weeks and orders will start shipping out by the month after pre orders close.
How long do orders take to arrive?
For domestic orders we calculate between 4 to 7 business days and for international around 10 business days.
I have a problem with my order, who can I contact?
You can always reach out to the main artist's email: santovenegas@gmail.com
